Altos Research Privacy Policy

This statement is effective as of January 1, 2020. This website is the property of Altos Research, Inc. The home page of this website altosresearch.com includes a link to this privacy policy. Altos Research respects the privacy of its customers. This document explains how Altos Research will use the information you provide to us via this website or any other means.

Information Collected

Altos Research requires the following personal information to be stored when an account is opened: Name, email address, phone numbers, and password. These are required and stored so that you may access your purchased products. In addition, Altos Research may collect usage data and other information on all users, but it is not personally identifiable except as described below.

Credit Card and Account Information

Altos Research does not store credit card information when provided by customers using the altosresearch.com site and services. All credit card information is encrypted and is never revealed to or shared with employees of Altos Research. All payment transaction data is handled by an independent business partner and is subject to their terms of service and privacy policies.

Cookies

Altos Research may use Cookies on its websites. Cookies are small text files that are placed on your computer's hard drive by our servers to identify your computer to our servers. No personally identifiable information stored in the Altos Research cookies will be shared with outside companies for any purpose without your permission. You can also disable cookies or otherwise manage them through tools provided with your browser software and with third-party software packages, or not use the features that require Cookies. Altos Research does not have advertisers and does share this data with advertisers.

Sharing of Information

Altos Research may share personally identifiable information with third parties in the following cases:

  • a. To enable the normal course of functionality of this website. In some cases, Altos Research may work with third parties that do analysis and development on our behalf. We may share your personally identifiable information with such a third party on the condition that the third party maintains the information as confidential and uses the information only to perform the services specified by Altos Research.
  • b. To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • c. In the event that Altos Research is acquired by or merged with another company we may transfer information about you to that other company. In this event, Altos Research will notify you before information about you is transferred (and permit you to delete your account) and becomes subject to a different privacy policy.

If you would like to request that your data be deleted, please email support@altosresearch.com. Please include your full name and the email address associated with the subscription or account.

Communication

Altos Research reserves the right to send you certain communications relating to the Altos Research service, such as service announcements and administrative messages.

Notification of Changes

Any changes to this policy will be posted on our website in this location.

Links to Other Sites

This website may contain links to other sites. Altos Research does not control, operate or endorse any information, products or services of any third-party websites that may be reached through links from this website. The use of any personal information provided to such a third party will be governed by that party's privacy policy.

Acceptance

This privacy policy is incorporated into and subject to the terms and conditions of Altos Research's Terms of Service Agreement. Purchase of Altos Research's services is subject to your compliance with those terms and conditions, which constitute a legal agreement between you and Altos Research. If you do not agree with the terms of either of these documents, please do not provide Altos Research with any information and do not use Altos Research's services or this website. Your continued use of Altos Research's services or this website in light of changes to this statement, to the privacy policy or to the relevant principles will signify your acceptance of the changes.

Comments and Questions

If you have any comments or questions you may address them to the customer service department at Altos Research, at support@altosresearch.com.