Terms of Service

Welcome to the Altos Research Web site (the “Web site”). Use of and access to the Web site is subject to your compliance with the following terms.

This statement is effective as of January 1, 2020. Terms of Service were last updated on January 1, 2020. Terms of service were last reviewed on January 6, 2025.

Acceptance of Terms

Please read the terms of service carefully before using the web site or its services. By subscribing to the services in any way you agree to be bound by the TERMS OF SERVICE described in this document (“Terms of Service”).

If you do not agree to all of the terms and conditions contained in the terms of service, do not use this web site or products or services from Altos Research. Altos Research reserves the right to limit or terminate your access to the Altos Research Web site and subscription to products and services, with no refund of any money paid to Altos Research if you do not comply with them. The TERMS OF SERVICE are entered into by and between Altos Research and you.

Restrictions on Use of Web Site, Products, Services, And Information

Altos Research user logins are for the use of one individual. Sharing login names and passwords across multiple people is prohibited. Any reproduction of the products, services, and information, except that which is expressly authorized by Altos Research, is prohibited. Citations and quotations of the information, charts, statistics, or related works must reference Altos Research Copyright and contain a link to altosresearch.com.

Your license permits you to change your list of subscribed locations as needed.

The Altos email system does not permit the use of purchased bulk email address lists. You are permitted to only send Altos email messages to contacts that have opted-in to the system.

Violations of these restrictions of use may result in account termination and forfeiture of any money paid to Altos Research.

Disclaimer Of Warranty

Except as expressly provided otherwise, all products, services, and information on this web site are provided “as-is” without warranty of any kind, and Altos Research hereby disclaims all warranties either expressed or implied, including but not limited to, implied warranties of merchantability or fitness for a particular purpose. In no event shall Altos Research be liable for any special, indirect or consequential damages, or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use of this Web site, the services, or information available from the Web site.

Data Sources And Reliability

Altos Research collects market analysis information from various sources, including publicly available over the Internet. Altos Research does not guarantee or warranty the accuracy of the data or any conclusions of the Web site, products, or services. Except as expressly provided otherwise, you assume all risks concerning the suitability and accuracy of the information within the Web site, products, or services. The Web site, products, and services of Altos Research may contain technical inaccuracies or typographical errors. Altos Research assumes no responsibility for and disclaims all liability for any such inaccuracies, errors, or omissions. Issues about data accuracy may be brought to the attention of Altos Research by emailing support@altosresearch.com, but any issues cannot be guaranteed to be resolved.

Real estate markets can go up or down in price. Conditions may change very rapidly. Altos Research obviously cannot guarantee any future prices, or market direction. You use the information, web site, products and services at your own risk.

Altos Research may make changes to the Web site, information, product offerings, and any other information and materials on the Web site at any time and without notice.

Not Financial Advisors Or Licensed Real Estate Professionals

Altos Research is not a registered financial advisor. None of the information, products, or services should be construed as financial advice or a recommendation to buy or sell real estate. Altos Research products, services, and content are for informational purposes only.

Altos Research is not a licensed real estate broker and does not buy, sell, or recommend the purchase or sale of real estate. Any and all real estate or other financial decisions are yours exclusively and you assume all risks associated with any real estate transactions.

Our products are not Comparable Market Assessments (CMAs) and we are not real estate appraisers. We highly recommend that you use qualified, licensed professionals when conducting any real estate transactions.

Privacy Policy

Altos Research respects your desire for privacy. Altos Research’s Privacy Policy can be found here. By using the Web site, you are consenting to the terms of our Privacy Policy.

Copyright And Trademarks Information

“Altos Research”, “Market Action Index”, and “Real-Time Market Profile” are trademarks of Altos Research. All other trademarks, trade names, service marks, service names are the property of their respective holders.

Links To Third-Party Web Sites

This Web site may contain links to third-party sites which are not under the control of Altos Research, and Altos Research is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. The inclusion of any link does not imply that Altos Research endorses or accepts any responsibility for the content on such a third-party site. Your correspondence or business dealings with, or participation in promotions of, third-party websites found on or through the Web site, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. Altos Research is not responsible or liable for any loss or damage of any kind incurred as the result of any such dealings or as the result of the presence of links to such third-party websites on the Altos Research Web site.

Indemnity

You agree to indemnify, defend, and hold Altos Research and its affiliates, officers, agents, co-branders, partners, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Web site, its products, services and information, or your violation of the TERMS OF SERVICE.

Termination

Altos Research reserves the right to terminate your privilege to use this Web site and its services at any time for any reason, including without limitation, if Altos Research has been notified by third parties or has a good faith concern that any of your activities may violate the TERMS OF SERVICE or violate the laws or regulations of any applicable jurisdiction. You may cancel your Altos Research subscription at any time by contacting our support team.

General Information

The TERMS OF SERVICE, the Privacy Policy and any applicable guidelines posted on the Web site together constitute the entire agreement between you and Altos Research and govern your use of the Web site, superseding any prior agreements between you and Altos Research relating to your use of this Web site, its products, services and information (including, but not limited to, any prior versions of the TERMS OF SERVICE). You also may be subject to additional terms and conditions that may apply if you sign up or register for Altos Research services or use third-party content or third-party software. By accessing the Web site you agree that the statutes and laws of the United States and the State of California, without regard to any principles of conflicts of law, will apply to all matters relating to the use of this Web site, and you further agree that any litigation shall be subject to the exclusive jurisdiction of the state and federal courts in the city and County of San Francisco, USA. The failure of Altos Research to exercise or enforce any right or provision of the TERMS OF SERVICE does not constitute a waiver of such right or provision. If a court of competent jurisdiction finds any provision of the TERMS OF SERVICE to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the TERMS OF SERVICE remain in full force and effect. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Web site or the TERMS OF SERVICE must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the TERMS OF SERVICE are for convenience only and have no legal or contractual effect.

Comments and Questions

If you have any comments or questions, you may address them to the customer service department at Altos Research at support@altosresearch.com.

Altos Research Privacy Policy

This statement is effective as of January 1, 2020. This website is the property of Altos Research, Inc. The home page of this website altosresearch.com includes a link to this privacy policy. Altos Research respects the privacy of its customers. This document explains how Altos Research will use the information you provide to us via this website or any other means.

Information Collected

Altos Research requires the following personal information to be stored when an account is opened: Name, email address, phone numbers, and password. These are required and stored so that you may access your purchased products. In addition, Altos Research may collect usage data and other information on all users, but it is not personally identifiable except as described below.

Credit Card and Account Information

Altos Research does not store credit card information when provided by customers using the altosresearch.com site and services. All credit card information is encrypted and is never revealed to or shared with employees of Altos Research. All payment transaction data is handled by an independent business partner and is subject to their terms of service and privacy policies.

Cookies

Altos Research may use Cookies on its websites. Cookies are small text files that are placed on your computer's hard drive by our servers to identify your computer to our servers. No personally identifiable information stored in the Altos Research cookies will be shared with outside companies for any purpose without your permission. You can also disable cookies or otherwise manage them through tools provided with your browser software and with third-party software packages, or not use the features that require Cookies. Altos Research does not have advertisers and does share this data with advertisers.

Sharing of Information

Altos Research may share personally identifiable information with third parties in the following cases:

To enable the normal course of functionality of this website. In some cases, Altos Research may work with third parties that do analysis and development on our behalf. We may share your personally identifiable information with such a third party on the condition that the third party maintains the information as confidential and uses the information only to perform the services specified by Altos Research.
To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
In the event that Altos Research is acquired by or merged with another company we may transfer information about you to that other company. In this event, Altos Research will notify you before information about you is transferred (and permit you to delete your account) and becomes subject to a different privacy policy.

If you would like to request that your data be deleted, please email support@altosresearch.com. Please include your full name and the email address associated with the subscription or account.

Communication

Altos Research reserves the right to send you certain communications relating to the Altos Research service, such as service announcements and administrative messages.

Notification of Changes

Any changes to this policy will be posted on our website in this location.

Links to Other Sites

This website may contain links to other sites. Altos Research does not control, operate or endorse any information, products or services of any third-party websites that may be reached through links from this website. The use of any personal information provided to such a third party will be governed by that party's privacy policy.

Acceptance

This privacy policy is incorporated into and subject to the terms and conditions of Altos Research's Terms of Service Agreement. Purchase of Altos Research's services is subject to your compliance with those terms and conditions, which constitute a legal agreement between you and Altos Research. If you do not agree with the terms of either of these documents, please do not provide Altos Research with any information and do not use Altos Research's services or this website. Your continued use of Altos Research's services or this website in light of changes to this statement, to the privacy policy or to the relevant principles will signify your acceptance of the changes.

Comments and Questions

If you have any comments or questions you may address them to the customer service department at Altos Research, at support@altosresearch.com.